Definition: Understanding the problem
- Reaching agreement on the problem: Defining key variables, known causes, structure, scope, stakeholder impact, interdependencies and constraints
- Evaluating impacts and consequences
- Developing solution criteria and the approach to resolution
Analysis: Identifying and evaluating possible solutions
- Generating and evaluate solutions based on feasibility, impact and risk
- Taking stock of required skills, knowledge and resources to resolve the problem or realise the opportunity
- Leadership, management, planning and team deployment considerations
Implementation: From strategy to results
- Testing solutions through prototypes, pilots, simulations
- Adopting a systematic approach to solution implementation
- Building engagement and embedding change
Overcome roadblocks to strategic excellence
- Addressing cognitive biases, ideological paradigms, and group-based challenges
- Navigate the challenging nature of ‘wicked problems’
- Cultivating and maintaining your new found skills